OUR SERVICE UNITS

Research, data and technology built around your decision.

From field research to advanced analytics and digital systems, WAAYO-ARAG brings complementary disciplines together under one delivery standard.

01

Market Research

Research designed to understand markets, customers and competitive environments across the Horn of Africa.

  • Market and consumer studies
  • Pricing and segmentation analysis
  • Feasibility and demand assessments
  • Qualitative and quantitative research
02

User & Customer Surveys

Structured feedback programmes that turn customer and user experience into practical improvements.

  • Customer satisfaction and experience
  • Perception and awareness surveys
  • Questionnaire design and programming
  • Data analysis and reporting
03

Agribusiness Research

Evidence for agriculture, value chains and rural markets, with attention to actors, incentives and market systems.

  • Value-chain research
  • Farmer and producer studies
  • Market access analysis
  • Rural development research
04

Monitoring & Evaluation

Independent monitoring and evaluation that helps organisations understand implementation, performance and results.

  • Third-party monitoring
  • Programme evaluations
  • Outcome and performance tracking
  • Field verification and reporting
05

National Surveys

Large-scale data collection supported by robust sampling, field management and quality assurance.

  • Sampling design
  • Enumerator training and field management
  • Digital data collection
  • Data quality assurance
06

Statistics Capacity Development

Practical support for institutions seeking stronger statistical systems, analytical capability and data use.

  • Statistical capacity assessments
  • Training and mentoring
  • Data quality and standards
  • Institutional strengthening
07

Business Analytics & Intelligence

Transforming operational and research data into actionable intelligence for better decisions.

  • Dashboards and reporting
  • Data analysis and visualisation
  • Business intelligence
  • Decision-support analytics
08

Software & Digital Systems

Purpose-built digital systems that connect data, workflows and decision-making.

  • Custom web applications
  • Digital data systems
  • Workflow and reporting tools
  • AI-enabled solutions

DELIVERY STANDARD

ONE TEAM

Research, fieldwork, analytics and technology can be coordinated through one integrated team.

QUALITY

Clear methods, documented processes and practical outputs designed for use.

CLIENT IMPACT

Every assignment is designed to move from evidence to an actionable decision.